At K2 Paper Sheets, we want our customers to be satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a refund or exchange subject to the following terms and conditions.
Returns
We accept returns for products that are damaged or defective, or for products that do not meet your expectations. You may request a return within 14 days of receipt of your product.
To request a return, please contact our customer service team at [email protected]. You will be asked to provide your order number, the reason for the return, and any supporting documentation, such as photos of the product.
If the return is approved, you will be provided with instructions on how to return the product. Please note that the product must be returned in its original packaging, and that you will be responsible for the cost of shipping the product back to us.
Refunds
We will provide a refund for the purchase price of the product, less any shipping and handling charges, if the return is approved. Refunds will be made to the original form of payment (CashApp or Bitcoins). Please allow 7-10 business days for the refund to be processed.
Exchanges
We offer exchanges for products that are damaged or defective, or for products that do not meet your expectations. You may request an exchange within 14 days of receipt of your product.
To request an exchange, please contact our customer service team at [email protected]. You will be asked to provide your order number, the reason for the exchange, and any supporting documentation, such as photos of the product.
If the exchange is approved, you will be provided with instructions on how to exchange the product. Please note that the product must be returned in its original packaging, and that you will be responsible for the cost of shipping the product back to us.
Cancellation
If you wish to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but please note that orders may be processed and shipped very quickly. If your order has already been shipped, you will need to follow our returns process.
Conclusion
At K2 Paper Sheets, we stand behind the quality of our products and want our customers to be satisfied with their purchases. If you need to return or exchange a product, please contact us at [email protected] within 14 days of receipt of the product. We will work with you to process the return or exchange and issue a refund or replacement product as appropriate. If you have any questions or concerns about our refund and returns policy, please do not hesitate to contact us.